StructureRecall 10V-655 · Mercedes-Benz vehicles

MERCEDES-BENZ USA, LLC - DBA SPRINTER recall 10V-655 covers 3 Mercedes-Benz vehicles for a structure problem, reported to NHTSA on December 29, 2010.

–
Vehicles repairedNo manufacturer report yet
Vehicles affected32 models
ReportedDec 29, 2010Owners notified Mar 14, 2011
Complaints since1Same system, after the recall

Source: NHTSA recall 10V655000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2007 AND 2010 2500 AND 3500 SPRINTER VEHICLES. THE CORRECT INTERIOR TRIM COVERING THE A-PILLARS MAY NOT HAVE BEEN INSTALLED. IF INCORRECT TRIM WAS INSTALLED ON A VEHICLE, THE VEHICLE WOULD FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."

The risk

IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.

What to do

The fix

MERCEDES-BENZ WILL CHECK TO SEE IF THE CORRECT TRIM COVER WAS INSTALLED AND, IF NOT, REPLACE THAT TRIM COVER WITH THE CORRECT ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from January 1, 2007 to May 31, 2010. Not every vehicle in these model years is included; check by VIN.