repaired · 2023 Q2
Electronic stability control (ESC): control module
Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
2017 Mercedes-Benz Sprinter 3500Problems, recalls & complaints
NHTSA has logged 28 owner complaints about the 2017 Mercedes-Benz Sprinter 3500, most often about the electronic stability control (esc). It is covered by 9 safety recalls, and for recall 17V-786 the manufacturer reports only 2% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 20, 2026. Updated daily.
Complaints by system
Where the 2017 Mercedes-Benz Sprinter 3500 has problems
28 complaints grouped by the system owners reported.
7Electronic stability control (ESC)
7Wheels
5Service brakes
4Vehicle speed control
3Electrical system
3Structure
2Air bags
2Fuel system, diesel
1Steering
55 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electronic stability control (ESC) | 7 | 0 |
| Wheels | 7 | 0 |
| Service brakes | 5 | 0 |
| Vehicle speed control | 4 | 0 |
| Electrical system | 3 | 0 |
| Structure | 3 | 0 |
| Air bags | 2 | 0 |
| Fuel system, diesel | 2 | 0 |
| Steering | 1 | 0 |
| 5 other systems | 5 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
9 recalls
2017 Mercedes-Benz Sprinter 3500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
repaired · 2020 Q2
Driver side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
repaired · 2020 Q2
Passenger side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Show 5 more recalls
repaired · 2019 Q4
Structure: body
Risk. If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
repaired · 2019 Q4
Other: labels
Risk. The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed.
repaired · 2019 Q2
Lane departure: assist
Risk. If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a…
repaired · 2019 Q1
Equipment
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
repaired · 2019 Q2
Tires: temporary/emergency spare tire
Risk. If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2017 vs. every other Sprinter 3500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2017 Mercedes-Benz Sprinter 3500, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 3500 owners report
Recent electronic stability control (esc) complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the…
The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA campaign number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet…
The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated while driving at 65 MPH, the cruise control disengaged as the ABS and ESP warning lights illuminated. The contact pulled the vehicle over and read the owner's manual to get information on the failure. Upon restart, the check…
Own a 2017 Sprinter 3500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.