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2009 Mercedes-Benz Sprinter 3500Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2009 Mercedes-Benz Sprinter 3500, most often about the exterior lighting. It is covered by 1 safety recall, and for recall 14V-706 the manufacturer reports only 26% of affected cars repaired.

2009 Mercedes-Benz Sprinter 3500
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 26%Owner complaints11 with a crash, fire or injuryTypical failure mileage142kExterior lighting, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 14, 2020. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2009 Mercedes-Benz Sprinter 3500 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2009 Mercedes-Benz Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

26%repaired · 2016 Q2

Equipment adaptive/mobility

Recall 14V-706 · Nov 5, 2014 · 34 vehicles · 9 repaired

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2009 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter 3500 owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE TAIL LIGHT AND THE PAINT AROUND IT BURNED WITHOUT WARNING. THE CONTACT OPENED THE VEHICLE AND FOUND THE INTERIOR OF THE VEHICLE COMPLETELY BURNED. THERE WAS NO POLICE OR FIRE REPORT AND NO INJURY WAS REPORTED. THE CONTACT…
Complaint 11309180 · Feb 14, 2020 · 142,000 miles

Own a 2009 Sprinter 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.