Structure: frame and membersRecall 25V-725 · 2023–2024 Mercedes-Benz Sprinter 2500
Daimler Vans USA, LLC recall 25V-725 covers 366 2023–2024 Mercedes-Benz Sprinter 2500 for a structure: frame and members problem, reported to NHTSA on October 24, 2025. The manufacturer's latest report (2026 Q3) shows 48% of affected vehicles repaired.
Source: NHTSA recall 25V725000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
The risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
48%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from July 13, 2023 to February 22, 2024. Not every vehicle in these model years is included; check by VIN.