repaired · 2026 Q3
Structure: frame and members
Risk. Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
2024 Mercedes-Benz Sprinter 2500Problems, recalls & complaints
NHTSA has logged 12 owner complaints about the 2024 Mercedes-Benz Sprinter 2500, most often about the service brakes. It is covered by 4 safety recalls, and for recall 25V-725 the manufacturer reports only 48% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 27, 2026. Updated daily.
Complaints by system
Where the 2024 Mercedes-Benz Sprinter 2500 has problems
12 complaints grouped by the system owners reported.
3Service brakes
2Electrical system
2Power train
2Seat belts
1Visibility
1Forward collision avoidance
1Service brakes, air
1Fuel/propulsion system
1Engine
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 3 | 0 |
| Electrical system | 2 | 0 |
| Power train | 2 | 0 |
| Seat belts | 2 | 0 |
| Visibility | 1 | 0 |
| Forward collision avoidance | 1 | 0 |
| Service brakes, air | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Engine | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2024 Mercedes-Benz Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Structure: frame and members
Risk. Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
repaired · 2026 Q3
Parking brake
Risk. Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
repaired · 2026 Q2
Leaf spring assembly: u-bolt, leaf spring to axle
Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2024 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Sprinter 2500 owners report
Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles.…
The van has a cross wind assist mode. When it activates it aggressively activates only one front wheel brake so dramatically that the van dives down and swerves out of the lane into the adjacent lane. The front wheel happened to be on wet pavement and it was chattering from braking so hard and not…
The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of…
Own a 2024 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.