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2025 Mercedes-Benz Sprinter 2500Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2025 Mercedes-Benz Sprinter 2500, most often about the equipment. It is covered by 1 safety recall, and for recall 25V-712 the manufacturer reports only 69% of affected cars repaired.

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CarFlaw IndexToo new to rateHigher is better (0–100)
Safety recalls1Lowest repair rate 69%Owner complaints40 with a crash, fire or injuryTop problem1Equipment

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 14, 2026. Updated daily.

Complaints by system

Where the 2025 Mercedes-Benz Sprinter 2500 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Equipment10
Power train10
Steering10
Structure10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2025 Mercedes-Benz Sprinter 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

69%repaired · 2026 Q3

Sensing system: radar

Recall 25V-712 · Oct 17, 2025 · 16 vehicles · 11 repaired

Risk. An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2025 vs. every other Sprinter 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score

'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter 2500 owners report

Recent equipment complaints filed with NHTSA, shortened. Personal details are removed.

Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended…
Complaint 11706084 · Dec 19, 2025

Own a 2025 Sprinter 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.