Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
NHTSA has logged 9 owner complaints about the 2019 Mercedes-Benz Metris, most often about the tires. It is covered by 12 safety recalls, and for recall 20V-340 the manufacturer reports only 17% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 11, 2026. Updated daily.
9 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Tires | 3 | 0 |
| Engine | 2 | 0 |
| Wheels | 2 | 0 |
| Service brakes | 1 | 0 |
| Forward collision avoidance | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Risk. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Risk. The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk…
Risk. Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash.
Risk. If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur,…
Risk. Failure to identify loose safety related parts can increase the risk of crash and injury.
Risk. The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an…
Risk. The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Risk. An unexpected loss of power steering assist can increase the risk of crash.
Risk. Failure to identify loose safety related parts can increase the risk of crash and injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Metris median. How we score
Recent tires complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2019 Mercedes Benz Metris equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 225/55/R17, DOT Number: (N/A). The contact stated that while driving approximately 70 MPH, the rear driver's side tire experienced a blowout. The cause of the failure was not yet…
The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.