2021 Mercedes-Benz MetrisProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2021 Mercedes-Benz Metris, most often about the back over prevention. It is covered by 7 safety recalls, and for recall 25V-463 the manufacturer reports only 40% of affected cars repaired.

2021 Mercedes-Benz Metris

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 4, 2025. Updated daily. Photo: Cookieman1.1.1, CC BY-SA 4.0.

Complaints by system

Where the 2021 Mercedes-Benz Metris has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Back over prevention10
Equipment10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2021 Mercedes-Benz Metris recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

40%repaired · 2026 Q3

Sensing system: camera

Recall 25V-463 · Jul 11, 2025 · 43,422 vehicles · 17,526 repaired

Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2024 Q3

Communication: auto crash notification

Recall 22V-360 · May 20, 2022 · 19,937 vehicles · 15,009 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

57%repaired · 2024 Q1

Delivery: hoses, lines/piping, and fittings

Recall 22V-134 · Mar 8, 2022 · 42,132 vehicles · 24,027 repaired

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

Show 3 more recalls
60%repaired · 2024 Q1

Service brakes, hydraulic: fluid

Recall 22V-066 · Feb 8, 2022 · 28,743 vehicles · 17,149 repaired

Risk. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Problem, fix and repair progress →

67%repaired · 2023 Q3

Seat belts

Recall 21V-513 · Jul 7, 2021 · 1,514 vehicles · 1,017 repaired

Risk. An unsecured child restraint system can increase the risk of injury during a crash.

Problem, fix and repair progress →

100%repaired · 2021 Q3

Seats

Recall 21V-106 · Feb 23, 2021 · 4 vehicles · 4 repaired

Risk. An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other Metris year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Metris median. How we score

'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Metris owners report

Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Complaint 11685088 · Sep 4, 2025

Own a 2021 Metris?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.