Sensing system: camera
Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
NHTSA has logged 1 owner complaint about the 2021 Mercedes-Benz Metris, most often about the back over prevention. It is covered by 7 safety recalls, and for recall 25V-463 the manufacturer reports only 40% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 4, 2025. Updated daily. Photo: Cookieman1.1.1, CC BY-SA 4.0.
1 complaint grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Back over prevention | 1 | 0 |
| Equipment | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Risk. A loss of drive power can increase the risk of a crash.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Risk. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Risk. An unsecured child restraint system can increase the risk of injury during a crash.
Risk. An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Metris median. How we score
Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.