Sensing system: cameraRecall 25V-463 · 2020–2023 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 25V-463 covers 43,422 2020–2023 Mercedes-Benz Metris for a sensing system: camera problem, reported to NHTSA on July 11, 2025. The manufacturer's latest report (2026 Q3) shows 40% of affected vehicles repaired.
Source: NHTSA recall 25V463000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
40%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from June 2, 2020 to June 1, 2023. Not every vehicle in these model years is included; check by VIN.