repaired · 2026 Q3
Air bags: air bag/restraint control module
NewRisk. An air bag that does not deploy as intended increases the risk of injury in a crash.
2020 Mercedes-Benz MetrisProblems, recalls & complaints
NHTSA has logged 7 owner complaints about the 2020 Mercedes-Benz Metris, most often about the electrical system. It is covered by 8 safety recalls, and for recall 25V-463 the manufacturer reports only 40% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 6, 2026. Updated daily.
Complaints by system
Where the 2020 Mercedes-Benz Metris has problems
7 complaints grouped by the system owners reported.
2Electrical system
2Steering
2Wheels
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 2 | 0 |
| Steering | 2 | 0 |
| Wheels | 2 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
8 recalls
2020 Mercedes-Benz Metris recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
repaired · 2024 Q3
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
repaired · 2024 Q1
Delivery: hoses, lines/piping, and fittings
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Show 4 more recalls
repaired · 2024 Q1
Service brakes, hydraulic: fluid
Risk. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
repaired · 2023 Q1
Electrical system: software
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
repaired · 2022 Q3
Foundation components: hoses, lines/piping, and fittings
Risk. The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk…
repaired · 2021 Q2
Electrical system: 12v/24v/48v battery
Risk. If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur,…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2020 vs. every other Metris year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Metris median. How we score
'15'16'17'18'19'20'21'22'23
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Metris owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
After one year of ownership, purchased used from dealer with 40 miles) I have to replace control unit due to the location of the unit in the car developing mold from condensation. Is a common problem, is widely discussed on the internet, and MBZ does not cover under warranty. The repair is to…
Own a 2020 Metris?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.