repaired · 2026 Q3
Air bags: air bag/restraint control module
NewRisk. An air bag that does not deploy as intended increases the risk of injury in a crash.
2023 Mercedes-Benz MetrisProblems, recalls & complaints
NHTSA has logged 2 owner complaints about the 2023 Mercedes-Benz Metris, most often about the air bags. It is covered by 4 safety recalls, and for recall 25V-463 the manufacturer reports only 40% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 15, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2023 Mercedes-Benz Metris has problems
2 complaints grouped by the system owners reported.
1Air bags1 crash/fire/injury
1Lane departure1 crash/fire/injury
1Seat belts1 crash/fire/injury
1Steering
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 1 | 1 |
| Lane departure | 1 | 1 |
| Seat belts | 1 | 1 |
| Steering | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2023 Mercedes-Benz Metris recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
repaired · 2026 Q3
Delivery: fuel pump
Risk. A loss of drive power can increase the risk of a crash.
repaired · 2025 Q3
Delivery: fuel pump
Risk. A loss of drive power can increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2023 vs. every other Metris year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Metris median. How we score
'15'16'17'18'19'20'21'22'23
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Metris owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This…
Own a 2023 Metris?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.