2016 Mercedes-Benz MetrisProblems, recalls & complaints

NHTSA has logged 127 owner complaints about the 2016 Mercedes-Benz Metris, most often about the fuel/propulsion system. It is covered by 13 safety recalls, and for recall 17V-595 the manufacturer reports only 0% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2026. Updated daily.

Complaints by system

Where the 2016 Mercedes-Benz Metris has problems

127 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system370
Visibility/wiper210
Engine171
Tires150
Electrical system101
Steering90
Wheels70
Service brakes40
Seat belts30
11 other systems181

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

13 recalls

2016 Mercedes-Benz Metris recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

42%repaired · 2024 Q4

Sensing system: camera

Recall 22V-099 · Feb 22, 2022 · 17,093 vehicles · 7,103 repaired

Risk. A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

60%repaired · 2024 Q1

Service brakes, hydraulic: fluid

Recall 22V-066 · Feb 8, 2022 · 28,743 vehicles · 17,149 repaired

Risk. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2023 Q1

Electrical system: software

Recall 21V-055 · Feb 5, 2021 · 84,345 vehicles · 81,070 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 9 more recalls
54%repaired · 2021 Q2

Electrical system: 12v/24v/48v battery

Recall 19V-715 · Oct 8, 2019 · 15,160 vehicles · 8,131 repaired

Risk. If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur,…

Problem, fix and repair progress →

29%repaired · 2021 Q1

Steering

Recall 19V-290 · Apr 10, 2019 · 9,471 vehicles · 2,759 repaired

Risk. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Problem, fix and repair progress →

74%repaired · 2020 Q2

Delivery: hoses, lines/piping, and fittings

Recall 18V-837 · Nov 29, 2018 · 12,383 vehicles · 9,216 repaired

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

82%repaired · 2019 Q4

Power train: automatic transmission

Recall 18V-335 · May 22, 2018 · 7,433 vehicles · 6,104 repaired

Risk. Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Problem, fix and repair progress →

0%repaired · 2019 Q1

Steering: electric power assist system

Recall 17V-595 · Sep 22, 2017 · 3 vehicles · 0 repaired

Risk. The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2018 Q1

Electrical system: software

Recall 17V-272 · Apr 21, 2017 · 3 vehicles · 3 repaired

Risk. The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software.

Problem, fix and repair progress →

77%repaired · 2018 Q4

Seat belts: pretensioner

Recall 17V-244 · Apr 10, 2017 · 305 vehicles · 234 repaired

Risk. If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the…

Problem, fix and repair progress →

85%repaired · 2018 Q3

Lane departure: blind spot detection

Recall 17V-148 · Mar 7, 2017 · 72 vehicles · 61 repaired

Risk. If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

Problem, fix and repair progress →

50%repaired · 2018 Q1

Power train: axle assembly

Recall 16V-342 · May 24, 2016 · 2 vehicles · 1 repaired

Risk. The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Mileage at failure

When do fuel/propulsion system problems start?

35kmiles, median

Based on the odometer reading in 21 fuel/propulsion system complaints. 100% were reported before 100,000 miles.

Only 49% of complaints for this model year include a mileage.

median0k50k100k150k200k+
9under 30k miles21under 100k miles0100k miles or more
Best & worst years

2016 vs. every other Metris year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Metris median. How we score

'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz Metris, and the recalls they led to.

  1. Low Pressure Fuel Supply Hose LeakPE18002 · closed Jun 18, 2019
    Led to recall 18V-837
In owners' words

What Metris owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and replaced the lower hose, but I still would smell fuel. After a lot of my own…
Complaint 11708574 · Jan 3, 2026
It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having…
Complaint 11695391 · Oct 24, 2025
There was a fuel smell emanating from the engine compartment during the vehicle pre-start routine (fuel pump priming). The dealership determined this to be a leak in the lower fuel hose to fuel line of the service connection per NHTSA Campaign Number 18V837000, however they refused to cover the…
Complaint 11669847 · Jun 27, 2025

Own a 2016 Metris?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.