Steering: electric power assist systemRecall 17V-595 · 2015–2017 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 17V-595 covers 3 2015–2017 Mercedes-Benz Metris for a steering: electric power assist system problem, reported to NHTSA on September 22, 2017. The manufacturer's latest report (2019 Q1) shows 0% of affected vehicles repaired.
Source: NHTSA recall 17V595000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
The risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
0%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from February 11, 2015 to May 31, 2017. Not every vehicle in these model years is included; check by VIN.