Power train: automatic transmissionRecall 18V-335 · 2015–2017 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 18V-335 covers 7,433 2015–2017 Mercedes-Benz Metris for a power train: automatic transmission problem, reported to NHTSA on May 22, 2018. The manufacturer's latest report (2019 Q4) shows 82% of affected vehicles repaired.
Source: NHTSA recall 18V335000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
The risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
82%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from March 31, 2015 to May 11, 2017. Not every vehicle in these model years is included; check by VIN.