Sensing system: cameraRecall 22V-099 · 2015–2018 Mercedes-Benz Metris

Daimler Vans USA, LLC recall 22V-099 covers 17,093 2015–2018 Mercedes-Benz Metris for a sensing system: camera problem, reported to NHTSA on February 22, 2022. The manufacturer's latest report (2024 Q4) shows 42% of affected vehicles repaired.

42%
Vehicles repaired7,103 of 17,093 · 2024 Q4
Vehicles affected17,0931 model
ReportedFeb 22, 2022Owners notified Feb 10, 2023
Complaints since5Same system, after the recall

Source: NHTSA recall 22V099000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

The risk

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

What to do

The fix

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

42%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q12024 Q4
1 model

Vehicles in this recall