Other: owners/service/other manualRecall 19V-545 · 2019 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 19V-545 covers 2 2019 Mercedes-Benz Metris for a other: owners/service/other manual problem, reported to NHTSA on July 24, 2019. The manufacturer's latest report (2019 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 19V545000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
The risk
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from January 16, 2019 to March 29, 2019. Not every vehicle in these model years is included; check by VIN.