SteeringRecall 19V-489 · 2018–2019 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 19V-489 covers 2 2018–2019 Mercedes-Benz Metris for a steering problem, reported to NHTSA on June 25, 2019. The manufacturer's latest report (2019 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 19V489000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
The risk
An unexpected loss of power steering assist can increase the risk of crash.
The fix
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from July 11, 2018 to July 11, 2018. Not every vehicle in these model years is included; check by VIN.