Air bagsRecall 20V-340 · 2019 Mercedes-Benz Metris
Daimler Vans USA, LLC recall 20V-340 covers 12 2019 Mercedes-Benz Metris for a air bags problem, reported to NHTSA on June 9, 2020. The manufacturer's latest report (2022 Q2) shows 17% of affected vehicles repaired.
Source: NHTSA recall 20V340000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
The risk
Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
The fix
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
17%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.