SteeringRecall 17V-628 · Freightliner and Western Star vehicles

Daimler Trucks North America LLC recall 17V-628 covers 41 Freightliner and Western Star vehicles for a steering problem, reported to NHTSA on October 6, 2017. The manufacturer's latest report (2019 Q2) shows 83% of affected vehicles repaired.

83%
Vehicles repaired34 of 41 · 2019 Q2
Vehicles affected412 models
ReportedOct 6, 2017Owners notified Mar 7, 2018
Complaints since1Same system, after the recall

Source: NHTSA recall 17V628000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

The risk

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

What to do

The fix

DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. DTNA issued an interim to owners on December 4, 2017. The recall began on March 7, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-751.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

83%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q12019 Q2
2 models

Vehicles in this recall

Built from March 17, 2015 to May 30, 2015. Not every vehicle in these model years is included; check by VIN.