Other: labelsRecall 17V-634 · Thor and Thor Motor vehicles

Thor Motor Coach recall 17V-634 covers 507 Thor and Thor Motor vehicles for a other: labels problem, reported to NHTSA on October 9, 2017. The manufacturer's latest report (2019 Q1) shows 45% of affected vehicles repaired.

45%
Vehicles repaired226 of 507 · 2019 Q1
Vehicles affected50712 models
ReportedOct 9, 2017Owners notified Nov 15, 2017
Complaints since6Same system, after the recall

Source: NHTSA recall 17V634000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

The risk

If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

What to do

The fix

TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

45%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q42019 Q1