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2017 Thor PalazzoProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2017 Thor Palazzo, most often about the engine. It is covered by 4 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Lowest repair rate 12%Owner complaints20 with a crash, fire or injuryTypical failure mileage8kEngine, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 10, 2019. Updated daily.

Complaints by system

Where the 2017 Thor Palazzo has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2017 Thor Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

45%repaired · 2019 Q1

Other: labels

Recall 17V-634 · Oct 9, 2017 · 507 vehicles · 226 repaired

Risk. If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Problem, fix and repair progress →

52%repaired · 2018 Q3

Other: labels

Recall 17V-238 · Apr 10, 2017 · 90 vehicles · 47 repaired

Risk. If the front rim is replaced based on the incorrect label information, it can cause an unsafe driving condition, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor.

Best & worst years

2017 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Thor Palazzo, and the recalls they led to.

  1. Trimark 060-1650 Door Latch FailuresPE20021 · closed Dec 13, 2024
    No recall
In owners' words

What Palazzo owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

WE PURCHASED A 2017 THOR PALAZZO 36.1 MOTOR HOME IN JAN 2017. SAW THAT A TRIM RING WAS PUT ON THE FLOOR OF THE REAR BATH. WE ASSUMED THIS WAS FOR ACCESS TO THE REAR DIESEL ENGINE. WE DISCOVERED THAT ALTHOUGH THE TRIM RING WAS SCREWED DOWN NO ACCESS TO THE DIESEL ENGINE WAS CUT OUT. WHEN WE CALLED…
Complaint 11185668 · Mar 10, 2019 · 8,000 miles

Own a 2017 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.