Menu

2016 Thor PalazzoProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2016 Thor Palazzo, most often about the structure. It is covered by 4 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Lowest repair rate 12%Owner complaints51 with a crash, fire or injuryTypical failure mileage10kStructure, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 28, 2021. Updated daily.

Complaints by system

Where the 2016 Thor Palazzo has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure20
Equipment10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2016 Thor Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

44%repaired · 2018 Q4

Visibility: windshield wiper/washer

Recall 17V-555 · Sep 7, 2017 · 1,105 vehicles · 490 repaired

Risk. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

30%repaired · 2018 Q3

Visibility: windshield wiper/washer

Recall 17V-096 · Feb 14, 2017 · 2,483 vehicles · 737 repaired

Risk. If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Problem, fix and repair progress →

42%repaired · 2017 Q4

Suspension: front

Recall 16V-468 · Jun 27, 2016 · 122 vehicles · 51 repaired

Risk. If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor.

Best & worst years

2016 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Palazzo owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road. We had to pull over on the busy interstate to assess…
Complaint 11434779 · Sep 28, 2021
THE WOOD FLOORS IN THE CARGO BAYS OF MY CLASS 'A' MOTORHOME WERE NOT SEALED DURING MANUFACTURING, WHICH ALLOWED WATER TO ENTER THE BAYS AND ROTTING THE WOOD FLOORS. THIS RESULTED IN A HAZARDOUS CONDITION WHILE THE VEHICLE IS IN MOTION WHERE ITEMS, IN THE BAYS, COULD FALL UNDER THE TIRES OR…
Complaint 11149573 · Nov 5, 2018 · 10,000 miles

Own a 2016 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.