Menu

2019 Thor PalazzoProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2019 Thor Palazzo, most often about the exterior lighting. It is covered by 3 safety recalls, and for recall 19V-504 the manufacturer reports only 84% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 84%Owner complaints10 with a crash, fire or injuryTypical failure mileage2kExterior lighting, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 30, 2019. Updated daily.

Complaints by system

Where the 2019 Thor Palazzo has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2019 Thor Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2020 Q4

Equipment: recreational vehicle/trailer

Recall 19V-504 · Jun 30, 2019 · 1,554 vehicles · 1,313 repaired

Risk. Unexpected movement of the slide-out room can increase the risk of a injury.

Problem, fix and repair progress →

–no report yet

Steering

Recall 19V-200 · Mar 14, 2019 · 12 vehicles

Risk. Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor.

Best & worst years

2019 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Palazzo owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY…
Complaint 11204673 · Apr 30, 2019 · 2,000 miles

Own a 2019 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.