Visibility: sun/moon roof assemblyRecall 17V-715 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 17V-715 covers 9,379 Mercedes-Benz vehicles for a visibility: sun/moon roof assembly problem, reported to NHTSA on November 14, 2017. The manufacturer's latest report (2019 Q1) shows 96% of affected vehicles repaired.

96%
Vehicles repaired8,962 of 9,379 · 2019 Q1
Vehicles affected9,3792 models
ReportedNov 14, 2017Owners notified Dec 8, 2017
Complaints since7Same system, after the recall

Source: NHTSA recall 17V715000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.

The risk

If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.

What to do

The fix

MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q42019 Q1
2 models

Vehicles in this recall

Built from March 7, 2017 to August 4, 2017. Not every vehicle in these model years is included; check by VIN.