Electrical system: wiringRecall 17V-744 · 2017 Mazda CX-5

Mazda North American Operations recall 17V-744 covers 1,076 2017 Mazda CX-5 for a electrical system: wiring problem, reported to NHTSA on November 21, 2017. The manufacturer's latest report (2019 Q2) shows 69% of affected vehicles repaired.

69%
Vehicles repaired740 of 1,076 · 2019 Q2
Vehicles affected1,0761 model
ReportedNov 21, 2017Owners notified Jan 22, 2018
Complaints since43Same system, after the recall

Source: NHTSA recall 17V744000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

The risk

Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

What to do

The fix

Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

69%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4 vehicles were listed as unreachable.

0%50%100%2018 Q12019 Q2
1 model

Vehicles in this recall

Built from December 27, 2016 to October 31, 2017. Not every vehicle in these model years is included; check by VIN.