2017 Mazda CX-5Problems, recalls & complaints

NHTSA has logged 150 owner complaints about the 2017 Mazda CX-5, most often about the electrical system. It is covered by 1 safety recall, and for recall 17V-744 the manufacturer reports only 69% of affected cars repaired.

2017 Mazda CX-5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 12, 2026. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2017 Mazda CX-5 has problems

150 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system441
Engine161
Fuel/propulsion system151
Service brakes141
Visibility/wiper120
Structure121
Power train110
Vehicle speed control72
Lane departure51
14 other systems263

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2017 Mazda CX-5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

69%repaired · 2019 Q2

Electrical system: wiring

Recall 17V-744 · Nov 21, 2017 · 1,076 vehicles · 740 repaired

Risk. Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Best & worst years

2017 vs. every other CX-5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Mazda CX-5 safety ratings

2017 Mazda CX-5 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2017 Mazda CX-5 frontal crash test, NHTSA
Frontal crash★★★★★
2017 Mazda CX-5 side barrier test, NHTSA
Side barrier★★★★★
2017 Mazda CX-5 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What CX-5 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and…
Complaint 11747415 · Jun 30, 2026
There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation through the car…
Complaint 11746990 · Jun 28, 2026
Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted…
Complaint 11741077 · May 30, 2026

Own a 2017 CX-5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.