2013 Mazda CX-5Problems, recalls & complaints

NHTSA has logged 194 owner complaints about the 2013 Mazda CX-5, most often about the electrical system. It is covered by 1 safety recall, and for recall 16V-644 the manufacturer reports only 65% of affected cars repaired.

2013 Mazda CX-5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 26, 2025. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2013 Mazda CX-5 has problems

194 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system581
Engine421
Power train380
Service brakes243
Vehicle speed control223
Structure150
Electronic stability control (ESC)150
Seats132
Fuel/propulsion system90
9 other systems261

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2013 Mazda CX-5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2018 Q3

Body: hatchback/liftgate

Recall 16V-644 · Sep 6, 2016 · 580,455 vehicles · 379,110 repaired

Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Mileage at failure

When do electrical system problems start?

75kmiles, median

Based on the odometer reading in 46 electrical system complaints. 72% were reported before 100,000 miles.

median0k50k100k150k200k+
10under 30k miles33under 100k miles13100k miles or more
Best & worst years

2013 vs. every other CX-5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Mazda CX-5 safety ratings

2013 Mazda CX-5 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Mazda CX-5 frontal crash test, NHTSA
Frontal crash★★★★★
2013 Mazda CX-5 side barrier test, NHTSA
Side barrier★★★★★
2013 Mazda CX-5 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What CX-5 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The car does not turn off when I put it in park and push the ON/OFF button. I have to start and turn off multiple times and jiggle the gear shift multiple times before it turns off. Sometimes even that doesn't work. Because the car doesn't completely turn off, it runs the battery down which leaves…
Complaint 11515272 · Apr 3, 2023
My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed…
Complaint 11466253 · May 26, 2022 · 123,000 miles
When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.
Complaint 11461904 · Apr 23, 2022

Own a 2013 CX-5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.