Body: hatchback/liftgate
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
NHTSA has logged 194 owner complaints about the 2013 Mazda CX-5, most often about the electrical system. It is covered by 1 safety recall, and for recall 16V-644 the manufacturer reports only 65% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 26, 2025. Updated daily. Photo: IFCAR, Public domain.
194 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 58 | 1 |
| Engine | 42 | 1 |
| Power train | 38 | 0 |
| Service brakes | 24 | 3 |
| Vehicle speed control | 22 | 3 |
| Structure | 15 | 0 |
| Electronic stability control (ESC) | 15 | 0 |
| Seats | 13 | 2 |
| Fuel/propulsion system | 9 | 0 |
| 9 other systems | 26 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.
75kmiles, median
Based on the odometer reading in 46 electrical system complaints. 72% were reported before 100,000 miles.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score
2013 Mazda CX-5 SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The car does not turn off when I put it in park and push the ON/OFF button. I have to start and turn off multiple times and jiggle the gear shift multiple times before it turns off. Sometimes even that doesn't work. Because the car doesn't completely turn off, it runs the battery down which leaves…
My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed…
When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.