Body: hatchback/liftgate
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
NHTSA has logged 377 owner complaints about the 2014 Mazda CX-5, most often about the electrical system. It is covered by 3 safety recalls, and for recall 16V-644 the manufacturer reports only 65% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 10, 2025. Updated daily. Photo: Vauxford, CC BY-SA 4.0.
377 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 132 | 1 |
| Visibility/wiper | 61 | 0 |
| Power train | 50 | 0 |
| Engine | 39 | 0 |
| Structure | 32 | 1 |
| Visibility | 28 | 1 |
| Service brakes | 22 | 3 |
| Electronic stability control (ESC) | 12 | 0 |
| Vehicle speed control | 9 | 1 |
| 12 other systems | 48 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Risk. If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Risk. A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.
64kmiles, median
Based on the odometer reading in 96 electrical system complaints. 86% were reported before 100,000 miles.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score
2014 Mazda CX-5 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.
Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of…
Auxiliary power will not turn off when vehicle is turned off. Radio, lights interior power, etc….. car turns off when button is pressed but interior power does not.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.