2014 Mazda CX-5Problems, recalls & complaints

NHTSA has logged 377 owner complaints about the 2014 Mazda CX-5, most often about the electrical system. It is covered by 3 safety recalls, and for recall 16V-644 the manufacturer reports only 65% of affected cars repaired.

2014 Mazda CX-5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 10, 2025. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2014 Mazda CX-5 has problems

377 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system1321
Visibility/wiper610
Power train500
Engine390
Structure321
Visibility281
Service brakes223
Electronic stability control (ESC)120
Vehicle speed control91
12 other systems483

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Mazda CX-5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2018 Q3

Body: hatchback/liftgate

Recall 16V-644 · Sep 6, 2016 · 580,455 vehicles · 379,110 repaired

Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Problem, fix and repair progress →

79%repaired · 2017 Q3

Steering

Recall 16V-203 · Apr 11, 2016 · 578 vehicles · 459 repaired

Risk. If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2017 Q2

Tank assembly: filler pipe and cap

Recall 16V-064 · Feb 3, 2016 · 268,799 vehicles · 221,436 repaired

Risk. A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Mileage at failure

When do electrical system problems start?

64kmiles, median

Based on the odometer reading in 96 electrical system complaints. 86% were reported before 100,000 miles.

median0k50k100k150k200k+
8under 30k miles83under 100k miles13100k miles or more
Best & worst years

2014 vs. every other CX-5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Mazda CX-5 safety ratings

2014 Mazda CX-5 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2014 Mazda CX-5 frontal crash test, NHTSA
Frontal crash★★★★★
2014 Mazda CX-5 side barrier test, NHTSA
Side barrier★★★★★
2014 Mazda CX-5 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What CX-5 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.
Complaint 11704343 · Dec 10, 2025
Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of…
Complaint 11660608 · May 13, 2025 · 190,000 miles
Auxiliary power will not turn off when vehicle is turned off. Radio, lights interior power, etc….. car turns off when button is pressed but interior power does not.
Complaint 11595830 · Jun 21, 2024

Own a 2014 CX-5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.