2020 Mazda CX-5Problems, recalls & complaints
NHTSA has logged 110 owner complaints about the 2020 Mazda CX-5, most often about the electrical system. It has no vehicle safety recalls on record.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 1, 2026. Updated daily. Photo: TTTNIS, CC0.
Where the 2020 Mazda CX-5 has problems
110 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 31 | 2 |
| Engine | 18 | 0 |
| Service brakes | 14 | 8 |
| Forward collision avoidance | 12 | 3 |
| Power train | 10 | 0 |
| Vehicle speed control | 7 | 3 |
| Structure | 6 | 1 |
| Air bags | 5 | 1 |
| Back over prevention | 4 | 2 |
| 11 other systems | 24 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2020 Mazda CX-5 recalls and how many were fixed
No vehicle safety recalls are on record for this model year.
2020 vs. every other CX-5 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score
- Avoid
- Caution
- Solid
- Best
- Not rated
2020 Mazda CX-5 safety ratings
2020 Mazda CX-5 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (16.9% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
What CX-5 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull…
The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches. It actively hijacks the vehicle's computer system…
The vehicle infotainment system including the touchscreen display and Connectivity Master Unit malfunctioned. The touchscreen operates without driver input, the system freezes or glitches, audio activates unexpectedly, and phone functions behave erratically. The vehicle and components are available…
Own a 2020 CX-5?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.