2016 Mazda CX-5Problems, recalls & complaints

NHTSA has logged 512 owner complaints about the 2016 Mazda CX-5, most often about the exterior lighting. It is covered by 4 safety recalls, and for recall 20V-063 the manufacturer reports only 64% of affected cars repaired.

2016 Mazda CX-5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily. Photo: DestinationFearFan, CC BY-SA 4.0.

Complaints by system

Where the 2016 Mazda CX-5 has problems

512 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting1610
Electrical system7210
Service brakes667
Power train516
Visibility/wiper430
Engine398
Air bags199
Fuel/propulsion system195
Structure192
17 other systems8420

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2016 Mazda CX-5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

64%repaired · 2021 Q2

Exterior lighting: headlights

Recall 20V-063 · Feb 6, 2020 · 36,761 vehicles · 23,481 repaired

Risk. If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2018 Q3

Body: hatchback/liftgate

Recall 16V-644 · Sep 6, 2016 · 580,455 vehicles · 379,110 repaired

Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Problem, fix and repair progress →

79%repaired · 2017 Q3

Steering

Recall 16V-203 · Apr 11, 2016 · 578 vehicles · 459 repaired

Risk. If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2017 Q2

Tank assembly: filler pipe and cap

Recall 16V-064 · Feb 3, 2016 · 268,799 vehicles · 221,436 repaired

Risk. A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Mileage at failure

When do exterior lighting problems start?

40kmiles, median

Based on the odometer reading in 120 exterior lighting complaints. 97% were reported before 100,000 miles.

median0k50k100k150k200k+
25under 30k miles116under 100k miles4100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Exterior lighting

59 owners mentioned a cost

$1,200median

Middle half: $1,000 – $1,383

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other CX-5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-5 median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Mazda CX-5 safety ratings

2016 Mazda CX-5 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2016 Mazda CX-5 frontal crash test, NHTSA
Frontal crash★★★★★
2016 Mazda CX-5 side barrier test, NHTSA
Side barrier★★★★★
2016 Mazda CX-5 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: No
In owners' words

What CX-5 owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

Mazda issued a safety recall (Mazda safety recall 4320A, NHTSA campaign number 20V-063) to address daytime running light flickering/failure. At the time, only the passenger side daytime running light was replaced under the recall by Mazda, with a gasket/gas absorption sheet being installed on the…
Complaint 11681765 · Aug 20, 2025
Only one headlight was addressed by dealer in repair for 4320A | NHTSA #20V-063 and they're refusing to cover the other side. The other DRL led light is now out from seemingly the same cause. They stated they did not fully follow the procedure in the documents I found regarding this recall when…
Complaint 11676964 · Jul 29, 2025
The controls on the Windshield Wiper/Headlight Control Stalk are not visible when driving at night. The setting markings on the Control Stalk are completely dark at night. This creates a safety hazard when driving at night in the rain and turning on your windshield wipers or changing your headlight…
Complaint 11619012 · Oct 9, 2024

Own a 2016 CX-5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.