Mechanical: integrated jack/leveler/stabilizerRecall 17V-789 · Grand Design vehicles
Grand Design RV, LLC recall 17V-789 covers 3,969 Grand Design vehicles for a mechanical: integrated jack/leveler/stabilizer problem, reported to NHTSA on December 8, 2017. The manufacturer's latest report (2019 Q1) shows 81% of affected vehicles repaired.
Source: NHTSA recall 17V789000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The fix
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
81%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from January 31, 2017 to August 25, 2017. Not every vehicle in these model years is included; check by VIN.