Electrical system: 12v/24v/48v batteryRecall 18V-215 · Zero vehicles

Zero Motorcycles Inc. recall 18V-215 covers 218 Zero vehicles for a electrical system: 12v/24v/48v battery problem, reported to NHTSA on April 4, 2018. The manufacturer's latest report (2020 Q1) shows 67% of affected vehicles repaired.

Do not drive these vehicles until repaired

67%
Vehicles repaired145 of 218 · 2020 Q1
Vehicles affected2183 models
ReportedApr 4, 2018Owners notified Apr 30, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V215000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.

The risk

An electrical short can increase the risk of a fire.

What to do

The fix

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q22020 Q1
3 models

Vehicles in this recall

Built from October 21, 2011 to July 23, 2012. Not every vehicle in these model years is included; check by VIN.