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2012 Zero Zero SProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2012 Zero Zero S, most often about the wheels. It is covered by 6 safety recalls, and for recall 13V-329 the manufacturer reports only 63% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls6Lowest repair rate 63%Owner complaints11 with a crash, fire or injuryTypical failure mileage1kWheels, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 4, 2018. Updated daily.

Complaints by system

Where the 2012 Zero Zero S has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Wheels11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2012 Zero Zero S recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

67%repaired · 2020 Q1

Electrical system: 12v/24v/48v battery

Do not drive

Recall 18V-215 · Apr 4, 2018 · 218 vehicles · 145 repaired

Risk. An electrical short can increase the risk of a fire.

Problem, fix and repair progress →

76%repaired · 2015 Q3

Electrical system: software

Recall 13V-635 · Dec 18, 2013 · 667 vehicles · 506 repaired

Risk. A sudden loss of power to the motor may increase the risk of a crash.

Problem, fix and repair progress →

63%repaired · 2015 Q3

Disc: caliper

Recall 13V-329 · Jul 30, 2013 · 268 vehicles · 170 repaired

Risk. If a front caliper bolt fractures, the caliper may come loose and interfere with the rotation of the front wheel.

Problem, fix and repair progress →

Show 2 more recalls
–no report yet

Electrical system: 12v/24v/48v battery

Recall 12V-310 · Jul 2, 2012 · 254 vehicles

Risk. SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2012 vs. every other Zero S year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Zero S median. How we score

'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Zero S owners report

Recent wheels complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2012 ZERO ZERO S. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT WHEEL SUDDENLY SEIZED AND CAUSED THE VEHICLE TO FLIP OVER THEN CRASH. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE APPROXIMATE…
Complaint 10515335 · Jun 5, 2013 · 600 miles

Own a 2012 Zero S?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.