Electrical system: softwareRecall 13V-635 · Zero vehicles
Zero Motorcycles Inc. recall 13V-635 covers 667 Zero vehicles for a electrical system: software problem, reported to NHTSA on December 18, 2013. The manufacturer's latest report (2015 Q3) shows 76% of affected vehicles repaired.
Source: NHTSA recall 13V635000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
The risk
A sudden loss of power to the motor may increase the risk of a crash.
The fix
Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
76%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.