2012 Zero Zero XUProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2012 Zero Zero XU. It is covered by 3 safety recalls, and for recall 13V-635 the manufacturer reports only 76% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 18, 2013. Updated daily.

Complaints by system

Where the 2012 Zero Zero XU has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Zero Zero XU recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

76%repaired · 2015 Q3

Electrical system: software

Recall 13V-635 · Dec 18, 2013 · 667 vehicles · 506 repaired

Risk. A sudden loss of power to the motor may increase the risk of a crash.

Problem, fix and repair progress →

–no report yet

Electrical system: 12v/24v/48v battery

Recall 12V-310 · Jul 2, 2012 · 254 vehicles

Risk. SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2012 vs. every other Zero XU year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Zero XU median. How we score

'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2012 Zero XU?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.