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2013 Zero DSProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2013 Zero DS, most often about the suspension. It is covered by 1 safety recall, and for recall 13V-635 the manufacturer reports only 76% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 76%Owner complaints10 with a crash, fire or injuryTypical failure mileage4kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 9, 2018. Updated daily.

Complaints by system

Where the 2013 Zero DS has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2013 Zero DS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

76%repaired · 2015 Q3

Electrical system: software

Recall 13V-635 · Dec 18, 2013 · 667 vehicles · 506 repaired

Risk. A sudden loss of power to the motor may increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2013 vs. every other DS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the DS median. How we score

'09'10'11'12'13'14'15'17'18'21'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What DS owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

BOUGHT USED 2013 ZERO DS. BIKE WOULD EMIT NOISE WHILE COMING TO A STOP THAT SOUNDED LIKE RUBBING METAL BUT COULD NOT DETERMINE SOURCE. NOW I'M PRETTY SURE IT WAS THE FORKS. WAS ADJUSTING SUSPENSION AND DISCOVERED FORK OIL LEAKING OUT OF LEFT FORK AT THE BOTTOM AFTER SHORT RIDE. FORTUNATELY, ABLE TO…
Complaint 11100650 · Jun 9, 2018 · 4,000 miles

Own a 2013 DS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.