Body: roof and pillarsRecall 18V-292 · 2011–2013 Jayco JAY Series
Jayco, Inc. recall 18V-292 covers 2,155 2011–2013 Jayco JAY Series for a body: roof and pillars problem, reported to NHTSA on May 3, 2018. The manufacturer's latest report (2020 Q4) shows 28% of affected vehicles repaired.
Source: NHTSA recall 18V292000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
The risk
Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
The fix
Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
28%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from March 25, 2010 to March 18, 2013. Not every vehicle in these model years is included; check by VIN.