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2011 Jayco JAY SeriesProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Jayco JAY Series, most often about the tires. It is covered by 3 safety recalls, and for recall 17V-746 the manufacturer reports only 10% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 10%Owner complaints10 with a crash, fire or injuryTop problem1Tires

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 3, 2018. Updated daily.

Complaints by system

Where the 2011 Jayco JAY Series has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Jayco JAY Series recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

28%repaired · 2020 Q4

Body: roof and pillars

Recall 18V-292 · May 3, 2018 · 2,155 vehicles · 600 repaired

Risk. Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.

Problem, fix and repair progress →

10%repaired · 2019 Q4

Equipment

Recall 17V-746 · Nov 21, 2017 · 49,563 vehicles · 5,068 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

33%repaired · 2015 Q1

Body: roof and pillars

Recall 13V-558 · Nov 7, 2013 · 91 vehicles · 30 repaired

Risk. If the roof abruptly closes, there is an increased risk of personal injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jayco.

Best & worst years

2011 vs. every other JAY Series year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the JAY Series median. How we score

'05'08'09'10'11'12'13'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What JAY Series owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A MICHELIN LTX M/S LT225/75R16 115/112R LRE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE ISSUE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART…
Complaint 10586822 · May 6, 2014

Own a 2011 JAY Series?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.