Other: labelsRecall 18V-303 · 2016–2017 Crossroads Redwood

Keystone RV Company recall 18V-303 covers 156 2016–2017 Crossroads Redwood for a other: labels problem, reported to NHTSA on May 10, 2018. The manufacturer's latest report (2019 Q3) shows 26% of affected vehicles repaired.

26%
Vehicles repaired40 of 156 · 2019 Q3
Vehicles affected1561 model
ReportedMay 10, 2018Owners notified May 23, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V303000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

The risk

If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.

What to do

The fix

Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

26%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 15 vehicles were listed as unreachable.

0%50%100%2018 Q22019 Q3
1 model

Vehicles in this recall

Built from February 5, 2015 to September 9, 2016. Not every vehicle in these model years is included; check by VIN.