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2017 Crossroads RedwoodProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2017 Crossroads Redwood, most often about the suspension. It is covered by 2 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 2%Owner complaints20 with a crash, fire or injuryTypical failure mileage3kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 4, 2018. Updated daily.

Complaints by system

Where the 2017 Crossroads Redwood has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2017 Crossroads Redwood recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

26%repaired · 2019 Q3

Other: labels

Recall 18V-303 · May 10, 2018 · 156 vehicles · 40 repaired

Risk. If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.

Problem, fix and repair progress →

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Crossroads.

Best & worst years

2017 vs. every other Redwood year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Redwood median. How we score

'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Redwood owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

THE LEAF SPRINGS ON MY UNIT WERE BENDING IN THE WRONG DIRECTION. A FRIEND FOLLOWING ME ON THE INTERSTATE HIGHWAY TOLD ME MY TRAILER WAS LEANING TO THE LEFT WHILE DRIVING. I CRAWLED UNDERNEATH THE UNIT AND FOUND THE SPRINGS ON THE LEFT SIDE BENT. I THOUGHT MAYBE I HAD OVERLOADED THE TRAILER SO I…
Complaint 11121598 · Aug 22, 2018 · 1,500 miles

Own a 2017 Redwood?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.