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2018 Crossroads RedwoodProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2018 Crossroads Redwood, most often about the unknown or other. It is covered by 2 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 2%Owner complaints10 with a crash, fire or injuryTop problem1Unknown or other

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 12, 2018. Updated daily.

Complaints by system

Where the 2018 Crossroads Redwood has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2018 Crossroads Redwood recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

88%repaired · 2018 Q4

Lpg systems: lines and fittings

Recall 17V-505 · Aug 14, 2017 · 161 vehicles · 142 repaired

Risk. The damaged line may leak propane increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Crossroads.

Best & worst years

2018 vs. every other Redwood year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Redwood median. How we score

'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Redwood owners report

Recent unknown or other complaints filed with NHTSA, shortened. Personal details are removed.

CPSC: MICROWAVE HADN'T BEEN USED IN APPROXIMATELY 2 HOURS. WHEN WE WENT TO USE IT NEXT THE INSIDE OF THE MICROWAVE WAS TO HOT TO TOUCH. *DT *JS *DT VIN NOT AVAILABLE. *JB
Complaint 11129068 · Sep 12, 2018

Own a 2018 Redwood?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.