Structure: frame and membersRecall 18V-485 · Gem vehicles
Polaris Industries, Inc. recall 18V-485 covers 1,946 Gem vehicles for a structure: frame and members problem, reported to NHTSA on July 19, 2018. The manufacturer's latest report (2020 Q1) shows 20% of affected vehicles repaired.
Source: NHTSA recall 18V485000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
The risk
If the upper cab frame fails, it can increase the risk of injury or crash.
The fix
Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
20%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.