2011 Gem ELProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2011 Gem EL. It is covered by 1 safety recall, and for recall 18V-485 the manufacturer reports only 20% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 19, 2018. Updated daily.

Complaints by system

Where the 2011 Gem EL has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Gem EL recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

20%repaired · 2020 Q1

Structure: frame and members

Recall 18V-485 · Jul 19, 2018 · 1,946 vehicles · 397 repaired

Risk. If the upper cab frame fails, it can increase the risk of injury or crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Gem.

Best & worst years

2011 vs. every other EL year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EL median. How we score

'09'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Gem EL, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063

Own a 2011 EL?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.