Axle: non-powered axle assemblyRecall 18V-634 · Heartland vehicles

Heartland Recreational Vehicles, LLC recall 18V-634 covers 622 Heartland vehicles for a axle: non-powered axle assembly problem, reported to NHTSA on September 21, 2018. The manufacturer's latest report (2020 Q1) shows 16% of affected vehicles repaired.

16%
Vehicles repaired98 of 622 · 2020 Q1
Vehicles affected6227 models
ReportedSep 21, 2018Owners notified Oct 9, 2018
Complaints since2Same system, after the recall

Source: NHTSA recall 18V634000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

The risk

The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

What to do

The fix

Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

16%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
7 models

Vehicles in this recall

Built from July 9, 2018 to August 30, 2018. Not every vehicle in these model years is included; check by VIN.