2019 Heartland Trail RunnerProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2019 Heartland Trail Runner, most often about the structure. It is covered by 4 safety recalls, and for recall 18V-634 the manufacturer reports only 16% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 2, 2021. Updated daily.

Complaints by system

Where the 2019 Heartland Trail Runner has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure20
Equipment10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2019 Heartland Trail Runner recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2023 Q2

Recreational vehicle/trailer: lpg systems

Recall 21V-428 · Jun 4, 2021 · 22,326 vehicles · 3,846 repaired

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Problem, fix and repair progress →

100%repaired · 2020 Q2

Other: labels

Recall 19V-043 · Jan 18, 2019 · 294 vehicles · 294 repaired

Risk. Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.

Problem, fix and repair progress →

16%repaired · 2020 Q1

Axle: non-powered axle assembly

Recall 18V-634 · Sep 21, 2018 · 622 vehicles · 98 repaired

Risk. The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2019 vs. every other Trail Runner year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Trail Runner median. How we score

'07'10'11'12'13'14'15'16'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Trail Runner owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas…
Complaint 11431494 · Sep 2, 2021
THE ROOF ON THE VEHICLE STARTED TO PEEL OFF THE ROOF. IT IS LIKE A THICK FABRIC COVER THAT BEGAN TO TEAR OFF THE TOP. WE HAD TO STOP AND TAPE IT WITH GORILLA TAPE. I BELONG TO A TERRY CLASSIC GROUP ON FACEBOOK AFTER POSTING WHAT HAPPENED, I LEARNED THAT THIS HAS HAPPENED TO OVER 100 UNITS THAT…
Complaint 11218793 · Jun 9, 2019 · 16 miles

Own a 2019 Trail Runner?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.