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2020 Heartland Trail RunnerProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Heartland Trail Runner, most often about the equipment. It is covered by 2 safety recalls, and for recall 21V-428 the manufacturer reports only 17% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 17%Owner complaints10 with a crash, fire or injuryTop problem1Equipment

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 13, 2021. Updated daily.

Complaints by system

Where the 2020 Heartland Trail Runner has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Equipment10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Heartland Trail Runner recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2023 Q2

Recreational vehicle/trailer: lpg systems

Recall 21V-428 · Jun 4, 2021 · 22,326 vehicles · 3,846 repaired

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Problem, fix and repair progress →

33%repaired · 2022 Q2

Mechanical: carrier/rack

Recall 20V-275 · May 14, 2020 · 392 vehicles · 130 repaired

Risk. If both U-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2020 vs. every other Trail Runner year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Trail Runner median. How we score

'07'10'11'12'13'14'15'16'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Trail Runner owners report

Recent equipment complaints filed with NHTSA, shortened. Personal details are removed.

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
Complaint 11443585 · Dec 13, 2021

Own a 2020 Trail Runner?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.