Mechanical: carrier/rackRecall 20V-275 · Heartland vehicles

Heartland Recreational Vehicles, LLC recall 20V-275 covers 392 Heartland vehicles for a mechanical: carrier/rack problem, reported to NHTSA on May 14, 2020. The manufacturer's latest report (2022 Q2) shows 33% of affected vehicles repaired.

33%
Vehicles repaired130 of 392 · 2022 Q2
Vehicles affected3924 models
ReportedMay 14, 2020Owners notified Jul 7, 2020
Complaints since1Same system, after the recall

Source: NHTSA recall 20V275000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.

The risk

If both U-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.

What to do

The fix

Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

33%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q32022 Q2