Electrical systemRecall 18V-655 · Chevrolet and GMC vehicles

General Motors LLC recall 18V-655 covers 30,448 Chevrolet and GMC vehicles for a electrical system problem, reported to NHTSA on September 21, 2018. The manufacturer's latest report (2020 Q1) shows 79% of affected vehicles repaired.

79%
Vehicles repaired24,168 of 30,448 · 2020 Q1
Vehicles affected30,4482 models
ReportedSep 21, 2018Owners notified Nov 6, 2018
Complaints since9Same system, after the recall

Source: NHTSA recall 18V655000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

The risk

If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

What to do

The fix

GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

79%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 247 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
2 models

Vehicles in this recall

Built from February 5, 2016 to September 18, 2018. Not every vehicle in these model years is included; check by VIN.