SteeringRecall 18V-778 · Mack vehicles

Mack Trucks, Inc. recall 18V-778 covers 169 Mack vehicles for a steering problem, reported to NHTSA on November 1, 2018. The manufacturer's latest report (2020 Q1) shows 78% of affected vehicles repaired.

78%
Vehicles repaired132 of 169 · 2020 Q1
Vehicles affected1693 models
ReportedNov 1, 2018Owners notified Nov 30, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V778000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.

The risk

A loss of steering can increase the risk of a crash.

What to do

The fix

Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

78%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
3 models

Vehicles in this recall

Built from January 19, 2018 to September 12, 2018. Not every vehicle in these model years is included; check by VIN.