Electrical system: instrument cluster/panelRecall 18V-824 · Volkswagen vehicles
Volkswagen Group of America, Inc. recall 18V-824 covers 73,549 Volkswagen vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on November 26, 2018. The manufacturer's latest report (2020 Q1) shows 89% of affected vehicles repaired.
Source: NHTSA recall 18V824000 and manufacturer quarterly reports. Started by NHTSA (compliance).
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
The risk
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
The fix
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
89%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.
Vehicles in this recall
Built from December 22, 2016 to November 10, 2018. Not every vehicle in these model years is included; check by VIN.